The trusted technology partner for modern, patient-centered medical practices.
Customer Success Associate
Location
United States
Posted
171 days ago
Salary
$65K - $75K / year
Job Description
Job Requirements
- Everyone on the team needs to be an expert in our product so they can listen to the client, understand their needs, and configure the product to deliver the best results.
- Be well-informed, detail-oriented, and easy to work with in every interaction.
- Work under Client Success Managers initially and progress to managing your own clients as skills grow.
- Ability to meet regularly with the product team to advocate for product enhancements.
- Resume required (application form)
- Will you now, or in the future, require sponsorship (i.e. H-1B visa, etc.) to legally work in the U.S.? (required application question)
Benefits
- Freedom to work from home
- No fixed vacation policy. We encourage everyone to take a real 2-week vacation each year to somewhere amazing.
- Year-end company-wide trip where you can get to know everyone in the company (2025 in Austin, 2024 in Miami, 2023 in Park City)
- Mid-year team-wide trips with +1s, so your partner can meet the people you're always talking about (2025 in Chicago, 2024 in Las Vegas, 2023 in San Francisco)
- Health benefits
- 401(k) with company match
- Equity
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