• Drive expansion opportunities within existing accounts by identifying cross-sell and upsell needs, positioning relevant CCT solutions, and managing the full expansion sales cycle. • Collaborate closely with Client Success Managers to align on account objectives, customer health, renewal timelines, and areas for value expansion. • Establish trusted advisor status with key customer stakeholders through ongoing engagement, proactive outreach, and deep understanding of customer business needs. • Maintain an accurate expansion pipeline, forecast revenue reliably, and ensure proper usage of CRM categories, notes, and deal stages. • Develop deep knowledge of CCT’s platform and offerings to effectively communicate value, tailor solutions, and guide customers toward the right products. • Contribute to renewal strategy and execution by ensuring expansion and adoption activities support long-term customer retention. • Partner with Marketing, Product, and Revenue Operations to support campaigns, messaging, segmentation, and customer insights that drive expansion opportunities. • Track KPIs related to expansion revenue, quota attainment, product adoption, and customer engagement. Leverage data to drive strategy and prioritize efforts.