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Miratech

Helping Visionaries Change the World

Senior Voice User Interface Designer

DesignerDesignerFull TimeRemoteTeam 501-1,000Since 1989H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

16 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Creating user-centered IVR designs for speech and DTMF applications • Gather and analyze business and user requirements for IVR applications • Design end-to-end call flows for speech and DTMF-based IVR experiences • Create design specifications and documentation for IVR implementations • Collaborate with Product Owners to shape and refine voice user experiences • Create user stories for developers and speech scientists to implement designs • Support speech scientists with grammar design and tuning • Conduct usability testing and analyze results to improve IVR performance • Tune IVR applications to optimize recognition accuracy and user experience • Communicate design rationale and methodology to stakeholders

Job Requirements

  • 5+ years of professional experience as a user interface designer
  • Strong expertise in AI conversational voice design and development
  • Strong expertise in gathering and analyzing business and user requirements for IVR applications
  • Background in linguistics, cognitive psychology, behavioral sciences, or a related field
  • Proven experience designing speech and DTMF (Dual-Tone Multi-Frequency) IVR applications
  • Excellent communication and collaboration skills

Benefits

  • Health insurance
  • Language courses
  • Relocation program
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility and internship opportunities
  • Team-building company social events

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