• Administer, monitor, and maintain Windows Server environments (physical and virtual). • Monitor system logs, security alerts, and performance metrics to proactively identify and resolve issues. • Troubleshoot and resolve hardware, software, networking, and infrastructure-related issues. • Manage patching and vulnerability remediation across all servers and endpoints. • Ensure adherence to IT operations procedures, security standards, and change management protocols. • Assist with deployment, configuration, and maintenance of new and existing servers and infrastructure components. • Collaborate with external vendors for support, implementation, and maintenance activities. • Contribute to the company’s Information Security Management Program (ISMP), including: • Performing security monitoring and audit activities • Supporting policy development and compliance initiatives • Assisting with HITRUST CSF compliance efforts • Evaluate and recommend hardware and software solutions to enhance system performance and security.