• Support, assist and monitor day-to-day operations for Microsoft 365 products including Office applications, Teams, Exchange Online, SharePoint and OneDrive • Support Entra ID and AWS IAM management. This includes user lifecycle management, group management, and role-based access controls. • Monitor and assist with cloud infrastructure across Azure and AWS environments, including Route 53 management. • Support and assist with single sign-on integrations and SaaS registrations. • Manage and assist with the day-to-day operations and administration of the organization’s file storage solutions. • Manage and assist with the day-to-day operations and administration of the organization’s unified communication platforms. • Support and assist with administration and day-to-day operations of the organizations zero trust platform • Assist with maintaining secure egress IP configurations for SaaS and third-party integration • Monitor and assist with day-to-day operations and administration of the organization’s email security paltform. • Configure, deploy, administer, and maintain office network infrastructure, including firewalls, routers, switches, and wireless systems. • Monitor and troubleshoot network performance issues, connectivity problems, and outages • Coordinate and assist with network documentation, modifications, support, maintenance and troubleshooting • Assist with the administration and day-to-day operation and management of endpoint management platforms, including patch management and application deployment. • Support Windows, macOS, iOS, and Android devices throughout their lifecycle, including enrollment and decommissioning • Collaborate with security and compliance teams to support endpoint security initiatives and audits