• Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes • Manage software implementation projects and customers through the full implementation lifecycle, including project planning, requirements gathering, migration, configuration, validation, and go-live activities • Conduct configuration requirements workshops then design, prototype, configure and thoroughly document content solutions. Think critically about business requirements to ensure the solution reflects business requirements and focuses on Veeva best practices, customer success, and long-term adoption • Guide our customers and internal team with program and project management including resource planning, leading, and motivating the cross-functional team • Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders • Mentor project team and consultants with a focus on continuous growth • Collaborate cross-functionally with Product, Strategy, Sales, and other teams across Veeva