• Grow revenue and attain customer net retention goals within your assigned accounts to include a selection of Tackle’s most strategic accounts. • Act as team lead for account management team, providing mentorship around deal support, pipeline analysis and account management best practices. • Establish and cultivate strong customer relationships within an account to develop executive level sponsorship, champions and stakeholders in Alliances, Revenue Operations, GTM organizations. • Evangelize the Tackle Vision and our ability to help transform the way software companies sell. • Work with Tackle customers to manage product renewals and upsell, and cross-sell to additional professional services engagements that drive customer outcomes and stickiness. • Leverage your creativity to identify, qualify and maintain a robust and continually growing expansion pipeline. • Become an expert in Cloud GTM selling - This means being able to guide ISV’s through the “Why Cloud GTM'' conversation. • Leverage CRM and Customer Success tools to track overall customer health and sales activities? • Help develop and experiment with ways to build scalable and efficient renewal and expansion motions and processes. • Communicate with the extended Tackle teams early and often - including working closely with Customer Success Resources, to drive the best outcomes for our customers. • Consultatively guide customers using 1:Many Success Motion. • Potential for up to 25% travel pending business need.