• Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth • Partner with GTM leadership to align forecasting, planning, and performance metrics • Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation • Build, lead, and develop a high-performing Revenue Operations team • Lead operational reviews and drive accountability across all revenue-generating functions • Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning • Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion • Build operational frameworks to support sales motions, lead management, and customer lifecycle processes • Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy • Identify opportunities to streamline workflows and enhance cross-functional alignment • Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights • Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.) • Monitor and report on revenue metrics, pipeline health, and conversion rates • Translate insights into actionable recommendations to guide GTM strategy and execution