• Work closely in a tightly-knit, cross-functional team. • Keep up to date with API documentation and interface points to our billing and subscription services. • Create inline and supplementary documentation for existing and new functionality. • Resolve tickets for internal teams in a timely manner and identify opportunities for automation or process improvements. • Understand and communicate business processes between the Sales team, CRM, backend, and database teams with the assistance of your Team Lead. • Build and maintain AWS lambdas for ETL, Data Clean Up, and Data Roll Ups. • Proactively look for ways to make CBT Nuggets better.