• Drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. • Foster champions in these accounts and support customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. • Develop an understanding of the customer’s current state and aligning with executive and key stakeholder goals & priorities. • Orchestrate across both customer and internal teams to bring internal resources to tailor messaging and recommendations to the customer’s specific needs and identify future-state opportunities.