• Partner with our Sales, Sales Ops, and cross-functional leaders to enable Deal Support to scale effectively, including process optimization, process redesign, or development of new process/policies • Work closely with business stakeholders to identify, scope, resource, and prioritize strategic projects that improve the Sales experience • Develop operational measurements and KPIs to identify business process issues and provide recommendations and solutions to business problems. Identify key opportunities for improvement through quantitative and qualitative insight • Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives • Partner with the systems owners used by sellers and internal agents to incorporate feedback and automate workflows by providing business requirements and considerations, conducting UAT testing, and leading communications • Drive change management for process improvements within the Deal Execution and Strategy organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices