• Serve as a liaison between the Business Development team and our Salesforce consultants • Ensure team has the tools and training to perform their jobs effectively • Provide the necessary training and on-going coaching to ensure team members achieve their goals. • Make recommendations to improve the overall effectiveness of the team. • Conduct regularly on-going team meetings. • Manage the team toward success. • Review Salesforce data and other metrics to ensure BDRs are conducting agency meetings and hitting production goals. • Manage tradeshow participation • Manage allocation and performance of special campaigns. • Allocate tasks that reflect and align to the strategic objectives of the business • Assist independent agents when necessary.