• Report to our Senior Director of Solutions Architecture • Advise Unqork users on architecture best practices, both general and application-specific • Develop reusable design patterns and share with the Unqork community • Build example applications that demonstrate design patterns or best practices • You will be a partner with clients, internal teams and SI’s in the delivery of Unqork's platform and services • You will guide customers through technical and business solutions to promote greater adoption, value, and usage of Unqork • Be a strategic, long-term relationship manager; you will provide continuity from sale to production and beyond • Ensure client needs are met at the highest level of quality regardless of delivery model and resources assigned • Support ongoing account management, maintain and follow customer journeys, delivering value at every interaction with the customer • Develop and execute customer success strategies, ensuring adherence to all best practices, compliance to agreed-upon roles/responsibilities