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Student Programs Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000Since 1994H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

99 days ago

Salary

$70K - $75K / year

Bachelor DegreeEnglishService Now

Job Description

• Overseeing and managing the Pearson Campus Ambassador (PCA) across all regions in US Higher Education • Develop and execute a cohesive US strategy for the Campus Ambassador Program • Manage the ambassadors, ensuring high-quality delivery and alignment with local market needs • Recruit, coach, and support ambassadors, fostering a diverse and inclusive community • Partner with Marketing, Sales, Product Development, and Customer Success teams for effective program integration • Set and track KPIs to measure success and drive program improvements • Introduce creative strategies to enhance PCA experiences • Collect and consolidate feedback from ambassadors and faculty to inform product and service enhancements

Job Requirements

Bachelor’s degree or equivalent
Experience in program management, marketing, sales, or customer success, preferably in the education sector
Proven ability to manage and scale programs across multiple business segments
Experience leading and developing high-performing teams, particularly in virtual settings
Strong leadership qualities, including adaptability, cultural awareness, and change management
Excellent communication skills, capable of engaging stakeholders at all levels
Digitally savvy, with proficiency in Microsoft Office, Salesforce, ServiceNow, Fusion, Canva, and modern social media platforms
Experience with Pearson’s digital solutions is a plus
Passion for education, teaching, and learning