Senior Manager, Pipeline and BDR Operations
Business Development RepBusiness Development RepFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
97 days ago
Salary
$180K - $275K / year
6 yrs expEnglishSQLTableau
Job Description
• Own pipeline tracking, health assessment, and data integrity across all GTM sources: Partner-sourced, BDR-sourced, Startup/Program-sourced, and AE-sourced.
• Establish and maintain a unified pipeline framework with clear definitions, SLAs, and compliance processes.
• Drive weekly, monthly, and quarterly pipeline reviews with Sales and cross-functional leadership.
• Identify pipeline risks, gaps, and opportunities, providing actionable recommendations for GTM teams.
• Serve as the operational partner for the BDR and Startup organizations, driving efficiency, productivity, and performance.
• Build and maintain robust reporting on KPIs including activity volumes, productivity metrics, capacity modeling, coverage rules, and attainment.
• Define and optimize workflows such as lead routing, sequencing, prioritization, and handoff processes to AEs.
• Partner with BDR and Startup leadership on territory design, capacity planning, headcount justification, and performance management.
• Develop dashboards and scorecards to provide real-time visibility into BDR effectiveness and pipeline contribution.
• Support onboarding and ongoing enablement with insights into performance drivers and best practices.
• Partner closely with Marketing Operations and Demand Gen teams to align on top-of-funnel metrics, definitions, and data standards.
• Build shared reporting for leads, MQLs, SQLs, handoff SLAs, conversion rates, and attribution across all inbound and program sources.
• Ensure seamless operational alignment between Marketing, BDR, and Sales on lead flow, scoring models, routing logic, and follow-up best practices.
• Provide insights that improve campaign performance, targeting strategy, and inbound pipeline creation.
• Build automated, self-serve dashboards that provide visibility into pipeline, pipeline generation source performance, and top-of-funnel health.
• Develop forecasting models across all pipeline sources, including coverage analysis, conversion modeling, velocity insights, and cohort analysis.
• Conduct deep-dive analyses to uncover trends, inefficiencies, and opportunities across the end-to-end funnel.
• Partner with GTM leadership to establish pipeline targets, capacity plans, and scenario-based models.
• Improve and scale pipeline creation motions across Partnerships, BDR, Marketing, Startup Programs, and Sales.
• Collaborate with cross-functional Ops teams (Sales Ops, Marketing Ops, Partner Ops) to unify processes, improve data flow, and enhance tooling.
• Own the operational roadmap for pipeline processes, including automation, lead management, funnel tracking, and reporting enhancements.
• Translate business requirements into structured data, workflows, and visualizations.
• Support Sales Enablement and Partnerships with insights and reporting needed to improve productivity and conversion.
Job Requirements
- 6–10+ years in Revenue Operations, Sales Operations, BDR Operations, Marketing Operations, or related analytics roles.
- Proven experience managing multi-source pipeline engines and supporting top-of-funnel motions.
- Hands-on operational experience with BDR organizations and inbound/outbound funnel dynamics.
- Advanced analytical skills with proficiency in SQL, Tableau or similar BI tools, CRM systems
- Strong understanding of SaaS GTM funnels, pipeline forecasting, attribution, and conversion modeling.
- Excellent communication and stakeholder management skills.
- Experience supporting distributed GTM teams across multiple time zones.
Benefits
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
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