• Nurtures, maintains and cultivates customer relationships and success from existing and newly created transactional/non-contract accounts. • Maintains a daily activity of 50-75 calls for prospective clients that include first outreach and continued strategic targeting of said accounts to onboard as a new client. • Contacts customers through telephone, email, and social media to convey knowledge and position yourself as a resource and expert within investor relations, financial reporting, public relations, marketing, and corporate communications industries. • Field incoming emails and phone calls from prospective clients. This includes but is not limited to queries on pricing, billing/collection matters, general product information and other related questions • Develops thorough knowledge of the industry, our products and services, as well as those of our competitors. • Effectively communicates the value proposition and ROI of Business Wire products and services. • Maintains accurate records of all sales activities, including sales calls, meetings, opportunities, emails, social outreach, in Salesforce CRM. • Maximizes results by satisfying multiple buyers in an organization and systematically address conflicting needs of multiple buyer influencers. • Works collaboratively in a group setting to achieve shared results. • Research prospects and identifies stakeholders in order to generate interest and create rapport. • Manages expectations and overcomes objections in an effective manner.