• Support the day-to-day operations for all Patient Services vendors and assets • Support the tactical creation and lead the tactical execution, coordination, implementation, and monitoring of all current and any new Patient Services assets • Identify opportunities and oversee the implementation of technology solutions that improves a seamless customer experience • Gather insights and identify tactical gaps in operations among vendor partners and develop an executable plan to address them • Optimize and implement sales force tools that assist with the enrollment and pull thru of open patient cases • Participate in regular meetings with vendor partners to ensure timely and accurate implementation(s) • Tactically plan and operationalize (Project Manage) key initiatives and any new projects with vendors • Collaborate with the Market Access Marketing Team and LMR Team to develop and manage LMR approval for any operational process, promotional materials including hard copy materials, as well as technology-based materials • Identify patient support training and development needs for field-based personnel • Collaborate with the Field Training Department to build and execute training on Averitas Pharma Patient Services Assets