• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission. • Conduct weekly pipeline reviews, tracking team performance. • Updating forecasting weekly for large accounts as well as the team's run rate to quota. • Monitor Salesforce reports and dashboards to ensure strong activity levels and pipeline health and take action to address gaps. • Coach and support Account Executives through regular 1:1s, call reviews, and real-time deal strategy. • Collaborate closely with the Director of Client Acquisition and VP of North America Sales to implement sales tactics that spur pipeline generation, improve close rates, and support revenue growth. • Work with Sales Enablement to continue to foster growth in the sales process and ShipBob product and operations knowledge. • Foster a cross-functional feedback loop with Operations and Product teams to share merchant feedback and support continuous product and service improvement. • Identify and implement improvements to sales workflows to inspire efficiency, shorten the sales cycle, and increase conversion rates. • Own performance management, including regular performance reviews and development planning for team members. • Stay informed on competitors and coach Account Executives on how to effectively position ShipBob's value against alternative solutions. • Support hiring and onboarding of new Account Executives and participate in mentorship programs to build a solid and scalable sales culture.