Addigy

The only cloud-based Apple device management solution that makes it easy to manage your Apple devices in real time.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 51-200Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

76 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Drive revenue growth and retention within a portfolio of assigned accounts. • Develop and execute strategic account plans focused on identifying and achieving expansion revenue targets. • Prioritize high-impact onboarding and relationship-building activities. • Establish a structured cadence of check-ins and strategic reviews to drive customer engagement, expansion, and retention. • Build long-term, trust-based relationships that reinforce Addigy’s value proposition. • Act as an advocate for the customer within Addigy, collaborating cross-functionally to align resources that support growth initiatives.

Job Requirements

  • Proven experience in account management or customer success with a track record of meeting or exceeding revenue targets, especially in SaaS or technology settings.
  • Experience selling into- and preferably managing existing customers- where MSPs were the target audience (ICP).
  • Bonus points for experience in core solutions listed in the description.
  • Demonstrated ability to establish and maintain influential, trust-based relationships that support revenue growth and long-term retention.
  • Skilled in aligning conversations and presentations with customer goals, clearly demonstrating the value of expansion opportunities.
  • Proficient in creating account strategies informed by customer data and insights, using a methodical approach to expand customer accounts and secure renewals.
  • Strong problem-solving skills with a proactive approach to identifying challenges and facilitating solutions for maintaining customer satisfaction and loyalty.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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