Addigy
The only cloud-based Apple device management solution that makes it easy to manage your Apple devices in real time.
Account Manager
Location
Florida
Posted
76 days ago
Salary
Not specified
Bachelor DegreeEnglish
Job Description
• Drive revenue growth and retention within a portfolio of assigned accounts.
• Develop and execute strategic account plans focused on identifying and achieving expansion revenue targets.
• Prioritize high-impact onboarding and relationship-building activities.
• Establish a structured cadence of check-ins and strategic reviews to drive customer engagement, expansion, and retention.
• Build long-term, trust-based relationships that reinforce Addigy’s value proposition.
• Act as an advocate for the customer within Addigy, collaborating cross-functionally to align resources that support growth initiatives.
Job Requirements
- Proven experience in account management or customer success with a track record of meeting or exceeding revenue targets, especially in SaaS or technology settings.
- Experience selling into- and preferably managing existing customers- where MSPs were the target audience (ICP).
- Bonus points for experience in core solutions listed in the description.
- Demonstrated ability to establish and maintain influential, trust-based relationships that support revenue growth and long-term retention.
- Skilled in aligning conversations and presentations with customer goals, clearly demonstrating the value of expansion opportunities.
- Proficient in creating account strategies informed by customer data and insights, using a methodical approach to expand customer accounts and secure renewals.
- Strong problem-solving skills with a proactive approach to identifying challenges and facilitating solutions for maintaining customer satisfaction and loyalty.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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