Senior Customer Success Manager
Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 5,001-10,000Since 1985H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
44 days ago
Salary
$80K - $120K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Advance PTC’s relationship with Direct Strategic/Enterprise and Commercial customers.
• Establish and maintain the partnership operating framework.
• Function as a trusted advisor for the client’s executive, program and technical teams.
• Act as the voice of the customer within PTC.
• Effectively manage critical adoption programs for key accounts as designated by the Customer Success and Sales Regional Directors.
• Ensure a rapid and successful adoption of any acquired solutions.
Job Requirements
- 5 - 7+ years of Customer Success, Project Management, Program Management or relevant industry experience
- Bachelor's Degree or equivalent experience
- Ability to travel ~25% of time
Benefits
- medical, dental and vision insurance
- paid time off and sick leave policies
- tuition reimbursement
- 401(k) contributions and employer match
- flexible spending accounts
- life insurance
- disability coverage
- generous commuter subsidy
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