PointClickCare
Transforming Care Through Technology
Senior Product Manager, SNF Administration
Location
United States
Posted
66 days ago
Salary
$145K - $160K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Own the strategy, roadmap, and execution of SNF Administration product suite
• Lead cross-functional product delivery across clinical, operational, and financial domains
• Focus on improving administrative efficiency, regulatory compliance, and customer outcomes
• Shape and deliver AI-enabled capabilities
• Define and own the product vision and multi-year roadmap
• Identify and prioritize opportunities aligned to customer needs
• Partner with leadership to align roadmap priorities with organizational strategy
• Serve as the voice of the customer by deeply understanding SNF administrative workflows
• Gather and synthesize customer feedback, usage data, and market insights
• Define product requirements, epics, and user stories in collaboration with engineering and UX teams
• Drive delivery from discovery through launch and adoption
• Manage trade-offs across scope, quality, timing, and risk
• Collaborate with stakeholders including Engineering, UX, Data and Analytics teams
Job Requirements
- 5+Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space.
- Proven experience owning complex products end-to-end
- Experience delivering products that leverage data, analytics, automation, or AI
- Strong understanding of how AI can be applied to enterprise software and operational workflows
- Ability to translate business and customer needs into clear product requirements
- Strong cross-functional leadership and stakeholder management skills
- Experience working in Agile development environments
- Excellent written and verbal communication skills
- Bachelor’s degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required)
- Experience in post-acute care, long-term care, or skilled nursing environments
- Familiarity with healthcare data standards and interoperability, including interop standards such as HL7
- Understanding of payer models such as PDPM and managed care
- Experience partnering with data science or platform teams in regulated environments
- Experience using analytics or AI-enabled tools to support product decision-making
- Independently owns a significant product area with minimal supervision
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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