• Respond to inbound leads via GHL calls, SMS, and email within SLA • Send application links and answer basic renter inquiries • Screen and approve/deny renters based on set criteria • Send contracts, collect deposits and payments, and ensure full compliance • Coordinate vehicle pickups after contracts and payments are completed • Manage renewals, payment follow-ups, and escalations • Handle inbound renter support and escalate issues when required • Maintain accurate CRM records, documents, and file organization • Ensure 100% documentation, payment, and agreement compliance