Regional Service Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000Since 1946H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

54 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Improves member value by providing operational, training, marketing and related property support. • Provides hotel operations consulting services (e.g., revenue management, sales and marketing and property management) to improve property performance. • Uses all relevant tools to statistically analyze and improve operational success through profitability and guest satisfaction. • Consistently applies Best Western quality assurance standards by conducting property visits and assessments targeted at improving individual properties and brand image. • Provides corrective action plans as required. • Builds member value by conducting field-training workshops for owners, management and staff on varied topics with a significant focus on superior customer care. • Communicates brand initiatives by promoting Best Western resources. • Contributes to the team effort with timely communication between members and Best Western departments. • Achieves production and budget standards by effectively planning and scheduling property visits and travel. • Ensures a seamless and expedient transition by conducting effective visits to applicant properties.

Job Requirements

  • Minimum of 5 years hotel General Manager/experience or equivalent.
  • Multi-property management experience preferred.
  • Bachelor’s Degree in Business Administration, Hospitality Management or related field or an equivalent combination of education and experience.
  • Certified Hotel Administrator (CHA) strongly preferred.
  • Certified Hospitality Trainer (CHT) strongly preferred.
  • Ability to attain Best Western Quality Assurance Assessor certification.
  • Intermediate proficiency in Microsoft Office Suite.
  • Strong presentation/training skills.
  • Strong organizational and time management skills.
  • Self-directed.
  • Ability to change and/or adapt to new initiatives.

Benefits

  • Medical/Dental/Vision available day one
  • Vacation/Sick- accruals start day one
  • Paid company holidays and personal holidays to celebrate what’s important to you
  • 401K - company contribution and match (U.S.)
  • Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
  • Employee discounts/hotel discounts
  • Free financial and health wellness programs
  • Tuition Reimbursement

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