• Attain revenue and gross profit growth targets while collaborating with Sales and Delivery teams to achieve practice goals. • Collaborate with the solutions practice to develop strategy and service offerings for the Azure portfolio, ensuring alignment with industry shifts toward AI and data modernization. • Ensure the incorporation of Microsoft Well-Architected Framework (WAF) and Cloud Adoption Framework (CAF) best practices in all client solutions. • Manage project financials, team utilization, and practice profitability. • Build and maintain strategic relationships with key partners, including Microsoft and HashiCorp, to evangelize CDW capabilities and address market gaps. • Act as an escalation point for client issues and conduct face-to-face loyalty meetings with top-tier clients to ensure high satisfaction. • Validate and approve Statements of Work (SoWs) and align with Go-to-Market teams to implement sales strategies through delivery. • Attract, recruit, and retain top-tier Azure talent to scale practice growth. • Accelerate technical and professional development through coaching, ensuring a focus on consultative soft skills that allow engineers to translate complex Azure architectures into business outcomes for clients. • Ensure the team possesses the necessary skills in Agentic AI, Azure AI, Platform Engineering, Azure Kubernetes Service (AKS), and FinOps to meet evolving market demands. • Monitor and resolve coworker satisfaction issues and collaborate with Senior PSMs on compensation and bonus structures. • Foster a Community of Practice within the Azure team to encourage knowledge sharing of emerging patterns, reusable IaC modules, and lessons learned from complex client engagements.