• Collaborate with sales leadership and cross-functional teams to build and maintain a comprehensive Sales Enablement Playbook tailored to different roles and stages of the sales cycle. • Partner with management to define enablement priorities and align them with business goals and sales KPIs. • Own the Sales Playbook, ensuring it is continuously updated with the latest messaging, processes, tools, and best practices. • Design and deliver regular enablement sessions, including onboarding, product updates, competitive positioning, and skills development. • Ensure all enablement content is accurate, up-to-date, and aligned with current sales strategies and messaging. • Develop and administer knowledge checks, quizzes, and assessments to validate training effectiveness and retention. • Track and report on training completion, engagement, and impact on sales performance. • Serve as the gatekeeper for the enablement calendar, managing requests from internal teams to schedule enablement sessions and ensuring alignment with sales priorities. • Maintain a centralized repository of enablement materials and ensure easy access for the sales team. • Monitor and enforce enablement program standards, including session quality, content relevance, and follow-up actions. • Support the adoption and effective use of sales tools (e.g., CRM, content management platforms, learning management systems). • Analyze usage data to identify gaps in tool adoption and recommend improvements or additional training. • Gather feedback from sales reps and managers to continuously improve enablement programs. • Use data and analytics to measure the impact of enablement initiatives on sales productivity and pipeline progression. • Stay current on industry trends and best practices in sales enablement and incorporate them into ServiceChannel’s strategy.