Make experiences flow.
Named Account Executive
Location
United States
Posted
3 days ago
Salary
Not specified
No structured requirement data.
Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Named Account Executive will be accountable for delivering world-class account management and business direction to NiCE CX's most important customers. Specifically, this position is responsible for building long-term relationships with new and existing customers by understanding their business goals, proposing enhancements to products and/or services, and leveraging appropriate company resources to address how clients can achieve better business outcomes by leveraging NiCE CX's technology products.
How will you make an impact?
- Identify upsell and cross-sell opportunities within the customer base.
- Consult with the client regarding their contact center business, identifying areas in which they can use their existing NiCE CX products more effectively in coordination with best practices in the contact center industry.
- Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and next steps.
- Measure success via tracking of client retention and revenue growth.
Have you got what it takes?
- 4+ years applicable experience in the account management function in customer service, call/contact center and/or service delivery.
- Working technical knowledge of contact center software/design/functionality.
- Experience in managing the business aspects of large Enterprise-level customers
You will have an advantage if you also have:
- This position will require travel of 20-40% of the time between customer meetings, quarterly business reviews, industry events, and sales kickoff
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Related Guides
Related Job Pages
More Account Executive Jobs
Sales Account Executive (Remote- Westchester County, NY)
Rewards NetworkWe send full-price customers to your restaurant.
The Account Executive will be responsible for driving company growth by sourcing new clients through cold calling and social media prospecting to meet and exceed sales quotas. This includes developing prospect pipelines, setting up in-person meetings, and managing all sales activity within the assigned territory.
Account Executive
TiltTilt’s mission is big: make leave not suck. We are building a product that makes it easy for people to switch between work and life. If you join us, you’ll be part of a fearless band of humans helping employers balance empathy with economics. We’re changing the status quo and it’s hard. You should know that now. You should also know that joining Tilt means the opportunity to be a change-maker. We are a fully remote company. We are committed to being fearlessly flexible and ensuring that all employees are set up and have the autonomy to do their best work, as well as have the balance to care for their health, family and life outside of work. Overall, we trust our team and are focused on outcomes not outputs. We celebrate and support our differences. We believe in the power of equality which is why we are an equal opportunity employer. Employment at Tilt is based solely on a person’s merit and qualifications related to their professional competence.
The Account Executive will manage the entire sales cycle, handling inbound leads, demonstrating software, negotiating contracts, and maintaining accurate records in Hubspot. Responsibilities also include coordinating with internal teams, handing off new customers, and contributing to market strategy decisions.
Mid Market Account Executive | $75K to $90K Base ($180K+ OTE) | Remote US/Canada | Exciting High-Growth Private Equity & Venture Capital Firms SaaS Platform
PhillyTech (SaaS Talent)We are re-branding to SaaS Talent. Our vision is to be the #1 resource for SaaS & Hi-Tech Talent.🚀
The Account Executive will own the entire sales cycle, focusing heavily on outbound prospecting to generate pipeline within Private Equity and Venture Capital firms. Responsibilities include running discovery calls, conducting platform demos, closing SaaS deals typically ranging from $30K to $70K ARR, and refining the go-to-market strategy.
Enterprise Account Executive (Founding Team)
Apollo.ioHelping sales teams find their ideal buyers and convert them into customers.
As an Enterprise Account Executive, you'll drive growth by acquiring new logos, retaining customers, and expanding accounts in enterprise organizations. You'll work closely with sales leaders and have a significant role in shaping the company's strategy to capture the enterprise segment.
