NICE

This customer-facing role involves engaging clients consultatively to provide specialized expertise on Company products, contact center technology, and ecosystem topics, while managing expectations and coordinating internal activities for successful project delivery. The engineer is also expected to act as an organizational leader, mentoring junior staff in the provisioning, implementation, and deployment of technical and business solutions.

The Support Delivery Manager acts as a trusted advisor, providing proactive and reactive post-implementation support to ensure alignment with customer priorities and Company business objectives. This role involves managing strategic client relationships, driving service excellence, and serving as the primary interface for support escalations and issue resolution.

Support Delivery Manager providing customer support and managing critical issues at NICE

Professional Services Engineer installing and maintaining NICE products at customer sites

AI Transformation Consultant at NICE leveraging AI to enhance customer experience strategy

Regional Sales Representative promoting metalworking solutions in Southern Mid-Atlantic

A NiCE Partner Acceleration Executive is responsible for developing and scaling our strategic partner relationships with Global System Integrators. This person will assist in building out new partner recruitment strategies, programs and the supporting infrastructure along with co...

Responsible for developing and scaling partner relationships with Global System Integrators

Technical Customer Success Specialist supporting enterprise customers on conversational AI solutions.

Project Manager driving successful client-facing project implementations at NICE