AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Customer Service Account Coordinator

Customer SupportCustomer SupportFull TimeRemoteTeam 5,001-10,000

Location

United States

Posted

5 days ago

Salary

$95K - $115K / year

CommunicationTime ManagementDocumentationCustomer Relationship Management

Job Description

AO Globe Life is seeking motivated, service-oriented professionals to join our growing remote team. This opportunity allows individuals to build a long-term career while helping families understand important coverage options that support financial protection and stability—all within a fully remote environment.

Whether you bring prior professional experience or are seeking a fresh start, structured training, mentorship, and ongoing development are provided to support your success in a people-focused, performance-driven environment.


Why Join AO Globe Life

Remote Flexibility
Work from anywhere in the United States within a structured, fully virtual environment that supports work–life balance.

Comprehensive Training & Development
Access virtual training programs, ongoing coaching, and professional development opportunities designed to support long-term success.

Professional Growth Opportunities
Clear pathways for advancement into leadership and team development roles.

Union Support & Benefits
Representation through OPEIU Local 277, along with additional support programs.

Modern Technology & Tools
Industry-leading systems and digital tools designed to support productivity and efficiency.

Recognition & Incentives
Opportunities for professional recognition, leadership events, and company-sponsored travel experiences.


Key Responsibilities

  • Conduct scheduled consultations with clients via phone or virtual platforms

  • Help individuals and families understand available coverage options

  • Guide clients through the onboarding and enrollment process

  • Provide ongoing support and personalized solutions for existing members

  • Address questions and concerns with professionalism and care

  • Maintain accurate digital documentation and client records

  • Manage appointments and workflows efficiently in a remote environment

  • Ensure compliance with company guidelines and regulatory standards


What We’re Looking For

  • Strong communication and relationship-building skills

  • Ability to learn quickly and adapt in a fast-paced environment

  • Self-motivated professionals who work well independently and collaboratively

  • Goal-oriented individuals focused on professional growth

  • Strong organization and time-management abilities

  • Customer service or client-facing experience is helpful but not required

Comprehensive training and mentorship are provided.


What Sets This Opportunity Apart

  • Pre-qualified client consultations provided

  • Fully remote work environment

  • Structured training and mentorship programs

  • Clear advancement opportunities within a growing organization


Ready to Take Control of Your Career?

At AO Globe Life, success is built through dedication, service, and continuous development. If you are looking for a meaningful remote career with flexibility, purpose, and long-term growth potential, we encourage you to apply.


Important Note

Applicants must be physically located in the United States and legally authorized to work in the U.S. Non-U.S. residents are not eligible at this time.

Apply today and explore the opportunity to build a rewarding career with AO Globe Life.

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