With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Remote Customer Service Team Leader
Location
United States
Posted
5 days ago
Salary
$95K - $115K / year
No structured requirement data.
Job Description
AO Globe Life is expanding its remote team and seeking motivated professionals to step into a Remote Customer Service Manager role. This opportunity is ideal for individuals who enjoy working with people, leading client conversations, and supporting families as they explore important coverage options.
In this position, you will meet virtually with individuals and families who have already requested information. All consultations are scheduled in advance—there is no cold calling, prospecting, or door-to-door outreach required. The role combines client service, mentorship, and leadership development within a structured, fully remote environment.
Key Responsibilities
Conduct scheduled virtual consultations with individuals and families via Zoom
Help clients understand available coverage options and guide them through enrollment
Maintain accurate digital records and ensure compliance with documentation standards
Deliver a professional, client-first experience during every interaction
Participate in team meetings, training sessions, and professional development programs
Build strong client relationships while contributing to a collaborative team environment
What We Offer
100% remote work environment available to U.S.-based professionals
Flexible scheduling that allows you to manage your workday
Pre-qualified client consultations provided—no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Opportunities for leadership development and career advancement
A supportive, team-oriented culture focused on service and growth
Ideal Candidate Profile
Strong communicator who is confident in virtual conversations
Organized and dependable professional comfortable working independently
Service-oriented individual who enjoys helping others
Comfortable using Zoom and cloud-based tools for communication and documentation
Growth-minded professional who values mentorship and continuous learning
Requirements
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or PC with webcam access
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to support working-class families across the United States. Our remote-first environment provides flexibility, professional development, and the opportunity to build a meaningful career while helping families protect their financial futures.
If you are looking for a remote career that combines flexibility, growth, and purpose, we encourage you to apply today.
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