With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Remote Customer Service Team Manager
Location
United States
Posted
5 days ago
Salary
$95K - $115K / year
Job Description
AO Globe Life is expanding and seeking experienced, motivated leaders to step into a Remote Customer Service Team Manager role. This opportunity is ideal for professionals who thrive in leadership, enjoy developing high-performing teams, and want to make a measurable impact while working in a fully remote environment.
In this role, you will mentor and guide a team of client service professionals while helping ensure excellent service for the families, veterans, and labor union members we support nationwide. This leadership-focused position offers long-term growth potential within a mission-driven organization.
About AO Globe Life
For more than 70 years, AO Globe Life has supported working families across the United States by partnering with labor unions, credit unions, and veteran organizations. Our company is built on integrity, service, and leadership development, offering a strong platform for professionals seeking meaningful careers and advancement.
Key Responsibilities
Recruit, onboard, and develop a team of client service professionals
Provide ongoing coaching, mentorship, and constructive performance feedback
Set clear expectations, goals, and accountability standards for team members
Foster a collaborative, results-oriented remote team culture
Oversee client engagement to ensure professional and compliant service delivery
Monitor performance metrics and implement strategies to improve team results
Ensure adherence to company policies, ethical standards, and regulatory guidelines
Support business growth through team development and productivity initiatives
Qualifications
Prior leadership or management experience, particularly in client service or customer-focused teams
Strong communication, coaching, and organizational skills
Proven ability to motivate and develop team members
Goal-oriented mindset with strong problem-solving abilities
Comfortable working independently in a remote environment
Adaptable, growth-minded, and solution-focused
What We Offer
Fully remote leadership role available to U.S.-based professionals
Structured training and leadership development programs
Warm client consultations provided—no cold outreach required
Clear advancement opportunities into senior leadership positions
Union representation through OPEIU Local 277
Flexible scheduling with strong mentorship and organizational support
A collaborative culture focused on professional growth and team success
Why AO Globe Life
This opportunity offers more than managing a team—it provides the chance to develop leaders, support families nationwide, and grow within a respected organization. At AO Globe Life, advancement is based on performance, initiative, and leadership impact.
Eligibility
Must be legally authorized to work in the United States
Applicants must be physically located within the United States
If you are ready to step into a leadership role where your influence, effort, and commitment to service matter, we encourage you to apply and explore this opportunity with AO Globe Life.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Operational Support Representative
Liquidity Services Inc.Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets, with over $15 billion in completed transactions to more than 6 million qualified buyers worldwide and 15,000 corporate and government sellers. It supports its clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and reduce the number of products headed to landfills.
The Operational Support Representative supports Account Managers and the Client Operations Support Group by managing project-based initiatives and executing recurring daily and weekly tasks, including quality control and bid deposit activities for GovDeals auctions. This role also serves as a primary point of contact for Full-Service projects, coordinating with internal teams, buyers, and third-party partners to ensure seamless transactions and timely issue resolution.
Remote Client Support Associate
AO Globe LifeWith more than 70 years of experience, AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental coverage to working families nationwide. The company’s mission is built on service, integrity, and long-term career development, supported by a fully remote infrastructure that empowers professionals to succeed. If you’re ready to build a career that blends purpose, flexibility, and professional advancement, we encourage you to apply today.
We are actively hiring and scheduling interviews this week for a fully remote Work From Home position. This is a legitimate opportunity with full training provided and guidance to obtain your Life & Health Insurance license. We are looking for motivated U.S. residents ready to gr...
The Member and Recipient Services Coordinator provides a broad range of customer service functions to individuals that contact the Tailored Plan (TP) Member and Recipient Services Call Center. This position provides general information regarding accessing services in the TP provi...
This position is responsible for providing full-service move management over the phone that promotes customer satisfaction and positively impacts the Company’s shipment and financial performance. This individual works closely among a team of Customer Care representatives, Van Lin...
