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Role Description

The Employee Relations Specialist plays a critical role in fostering a positive work environment and enhancing employee morale, health, and productivity. Additionally, the Employee Relations Specialist conducts client surveys, gathers and analyzes exit interview data, and collaborates with HR Managers to develop strategic workforce plans and training programs. They assist in employee engagement initiatives to improve relationships, build team morale, and boost productivity and retention. Employee Relations Specialist focuses on creating and delivering people practices that develop and maintain positive working relationships between the organization and its people. They also support and advise HR Managers on difficult people issues and are experts in employment/labor law.

Primary Tasks and Responsibilities

• Interview workers in partnership with the HR Manager and discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.
• Evaluate and resolve human relations and work-related problems and meet with management to determine appropriate action.
• Explain and provide recommendations to workers about company and governmental rules, regulations, and procedures and the need for compliance.
• Work with HR Manager to provide insight for counseling employees regarding work, family, or personal problems.
• Document issues as appropriate.
• Perform client surveys and recommendations to the HR Manager.
• Gather and review exit interview data, then collaborate with the appropriate Human Resources Manager to strategically plan for workforce changes, improvements, and department training.
• In collaboration with HR Manager, assist with employee engagement initiatives to improve work relationships, build team morale, and increase productivity and retention.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree, preferably in human resource management, related field, or equivalent combination of education, training, and experience.
• SHRM-CP or SHRM-SCP preferred.
• Three years of experience in a position of responsibility.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, counseling, and negotiation skills.
• Knowledge of applicable policies and federal, state, and local employment laws and regulations.
• Expert knowledge of Equal Employment Opportunity and affirmative action requirements.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Core Competencies, Knowledge/Skills/Abilities

• Analysis & Critical Thinking.
• Strong interpersonal skills to include effective verbal and written communication.
• Solid time management with the ability to prioritize multiple tasks.
• Ability to collaborate across various levels of management, departments, and teams.
• Comfortable negotiating problems and exploring solutions with the physician population.

Values

• Patient First – Keeping the patient at the center of everything we do.
• Accountability – Taking responsibility for our actions.
• Commitment & Care – Upholding FCS vision through every action.
• Team – Working together, one team, one mission.

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves professionally and respectfully, to comply with all labor laws, workplace policy, and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the human resources department.

Screenings

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response. FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.