• Manage general administrative tasks, including scheduling, correspondence, and documentation. • Assist with small internal projects and support larger client-related projects. • Maintain organized records and documentation to ensure team efficiency. • Track project timelines, milestones, and priorities to keep projects on schedule. • Coordinate with internal teams and external vendors for smooth project execution. • Prepare presentations, reports, and supporting documents as needed. • Act as a point of contact between the agency, clients, and external vendors. • Draft, review, and manage client-facing documents and correspondence. • Ensure timely, professional, and accurate communication with stakeholders. • Exhibit strong, clear communication skills, both written and verbal, as you will be client-facing during the first 30–45 days of onboarding new clients. • Utilize project management and collaboration tools (e.g., Notion, Google Workspace, Trello/Asana) to monitor tasks and deadlines. • Identify opportunities for process improvements and assist with workflow optimization. • Support preparation for meetings, events, and client calls, including research and logistics.