Abnormal Security
Abnormally-Precise, Cloud-Native Email Security
Director – Field Operations
Location
United States
Posted
45 days ago
Salary
$212.5K - $250K / year
Bachelor Degree8 yrs expEnglish
Job Description
• Lead and develop the Field Operations team by setting priorities, coaching for impact, and building scalable, repeatable operating models
• Translate GTM strategy into field execution by partnering with Sales and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas
• Improve the accuracy and consistency of global sales forecasting through standardized processes, advanced analytics, and AI-enabled forecasting approaches
• Own field operating rhythms, including pipeline and forecast reviews, inspection cadences, QBR inputs, and performance dashboards
• Drive sales process and execution excellence across the full funnel, supporting evolving motions across segments and channel-assisted deals
• Lead territory, capacity, and coverage design in partnership with Sales leadership, including segmentation models and change management
• Partner with RevOps and Systems teams to ensure GTM tools (e.g., Salesforce, forecasting, engagement, and analytics platforms) support how the field sells and inspects work
• Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort
• Co-lead cross-functional GTM initiatives such as new segment launches, partner motions, and pricing or packaging changes through planning and adoption
• Act as a strategic partner to GTM leadership by providing data-backed recommendations, highlighting risks and tradeoffs, and helping prioritize across competing initiatives
Job Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment
- 3–5+ years of experience leading and scaling operations, analytics, or GTM teams
- Strong analytical and problem-solving skills, with experience defining metrics and translating complex data into actionable insights
- Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process
- Demonstrated experience applying AI, advanced analytics, or automation to redesign operating models
- Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools
- Strong stakeholder management and communication skills, with experience influencing senior GTM leaders and managing change across teams
- Comfort operating in ambiguous environments while maintaining high execution standards
- A continuous improvement mindset focused on balancing short-term execution with long-term scale
Benefits
- certain roles are eligible for a bonus
- restricted stock units (RSUs)
- benefits
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