Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. USA, AZ, Tempe - 77,400.00 - 135,400.00 USD annually. USA, TX, Irving - 77,400.00 - 135,400.00 USD annually. USA, WA, Bellevue - 82,700.00 - 135,400.00 USD annually.
Technical CSM III
Location
United States
Posted
9 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves delivering cloud solutions that influence business/IT transformation for our customers.
- Directly engage with customers, partners, and internal AWS teams to orchestrate execution of target customer outcomes.
- Define opportunities and understand associated business and technical risks strategic to the customer’s cloud journey.
- Influence technical stakeholders at customer, pre and post sales, and drive detailed business and technical discussions.
- Create, manage, and deliver business and technology initiative programs navigating risks, roadblocks, and constraints.
- Serve as the customer’s cloud journey coach and be the voice of the customer within AWS.
- Package best practice learnings into a reusable asset for internal re-use to support the evolution of the AWS customer experience.
Qualifications
- Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Math, Business, or a related field.
- Ten years of experience in the job offered or a related occupation.
- Five years of experience in the following skills:
- Leading large-scale, technical or engineering programs with a proven record of thought leadership.
- Experience with customer-facing work, engaging with customer executives, technologists or partners.
- Driving technology initiatives, including customer-facing experience delivering technology enabled transformations.
- Working with Agile delivery.
- Verbal and written communication, including progress updates, risk management, execution planning, and presentations.
- Leading technical and non-technical transformation project teams and implementing cloud services.
- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines.
Requirements
- 100% telecommuting permitted, work may be performed from anywhere in the U.S.
- Domestic and/or international travel up to 25% to perform role responsibilities may be required.
Benefits
- 40 hours / week, 8:00am-5:00pm, Salary $212,202/year.
- Amazon is a total compensation company, offering equity, sign-on payments, and other forms of compensation.
- Full range of medical, financial, and/or other benefits.
Job Requirements
- Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Math, Business, or a related field.
- Ten years of experience in the job offered or a related occupation.
- Five years of experience in the following skills:
- Leading large-scale, technical or engineering programs with a proven record of thought leadership.
- Experience with customer-facing work, engaging with customer executives, technologists or partners.
- Driving technology initiatives, including customer-facing experience delivering technology enabled transformations.
- Working with Agile delivery.
- Verbal and written communication, including progress updates, risk management, execution planning, and presentations.
- Leading technical and non-technical transformation project teams and implementing cloud services.
- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines.
- 100% telecommuting permitted, work may be performed from anywhere in the U.S.
- Domestic and/or international travel up to 25% to perform role responsibilities may be required.
Benefits
- 40 hours / week, 8:00am-5:00pm, Salary $212,202/year.
- Amazon is a total compensation company, offering equity, sign-on payments, and other forms of compensation.
- Full range of medical, financial, and/or other benefits.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Manager for Customer Success team at a healthcare technology company
CRM Delivery Manager, Salesforce
VibrantA non-profit group of LGBTQ+ Entertainment Marketing Professionals
Delivery Manager overseeing Salesforce initiatives at Vibrant Emotional Health
Client Success Family Protection Advisor
AILWith more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
AO is seeking motivated and service-driven professionals to join our team as Life & Health Benefits Advisors. This opportunity is ideal for individuals who want to build a meaningful career helping individuals and families protect their financial futures while developing their sk...
Customer Success Manager
BoomiBoomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere.
Manager of Customer Success building and leading teams at Boomi
