Boomi

Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere.

Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$124K / year

Bachelor Degree7 yrs expEnglish

Job Description

• Build, support, and develop a diverse and effective team of Customer Success Managers • Drive the customer success engagement strategies to accelerate time to value, maximize retention, and identify growth opportunities • Collaborate across the Boomi teams to drive a customer success focus and internal processes required to accelerate and remove barriers to customer adoption and growth

Job Requirements

  • 7+ years of experience working as either Success Manager, Consultant, Solutions Consultant, Account Manager, Architect, Engineer, or other role with Account management and/or Customer Success focus
  • 2+ years of experience leading a team
  • Experience managing a distributed team
  • Ability to understand and communicate complex business and technical subjects to both management and technical audience
  • Experience with Enterprise SaaS organizations
  • Experience collaborating with systems integrators
  • Excellent leadership, analytical, problem solving, communication, and collaboration skills
  • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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