Lightly

Your Data. At Its Full Potential.

Freelance Customer Support Expert

Customer SupportCustomer SupportContractRemoteTeam 11-50Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

Not specified

2 yrs expEnglish

Job Description

• Create tasks that replicate E2E audit workflows: • Create / acquire any necessary data required for the workflow • Create tasks + decision points within the workflow • Provide the solution to each decision point, accompanied by a justification for that solution

Job Requirements

  • Have at least 2-3 years of recent experience working at a top enterprise with established processes
  • Are fluent in English (requirement)
  • Have strong analytical and quantitative skills
  • Communicate clearly and precisely
  • Proficient in Customer Support software and tools
  • Professional experience with AI Tools

Benefits

  • A front-row seat to how a YC-backed deep tech company is built
  • Direct exposure to the inner workings of startup leadership
  • Flexible working hours and the ability to shape your role over time
  • Competitive compensation tailored to experience and scope of work

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