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Role Description

Ibotta is seeking an Account Management Director (Individual Contributor) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.

This role involves:

• Owning a portfolio of Ibotta’s most strategic and complex accounts, serving as the senior point of contact and accountable for delivering against account-specific revenue and retention goals.
• Serving as a strategic advisor for high-value clients, driving end-to-end campaign excellence with direct accountability for revenue growth, retention, and client satisfaction.
• Leading the optimization and expansion of active campaigns, proactively identifying levers to unlock incremental revenue, improve performance, and exceed gross profit targets.
• Co-owning annual account-level revenue quotas with Client Partners, contributing directly to pipeline development, deal advancement, and renewal/upsell execution.
• Operating with a revenue-first mindset—managing priorities independently, tracking performance against goals, and proactively seeking out opportunities to close new revenue.
• Translating complex performance data into compelling client narratives that support strategic recommendations, upsell initiatives, and long-term partnership expansion.
• Developing and presenting high-impact campaign recaps and business reviews that clearly demonstrate ROI and create pathways for renewals and larger future investments.
• Fostering executive-level relationships across client organizations, aligning marketing strategies with business objectives to influence larger budget allocations and multi-quarter commitments.
• Partnering cross-functionally with Client Partners to shape go-to-market strategies, align on revenue goals, and ensure seamless execution of growth initiatives.
• Driving proactive whitespace identification and account expansion strategies by leveraging performance insights, competitive intelligence, and collaborative planning.
• Maintaining rigorous client engagement rhythms, including executive business reviews and structured communication plans, to ensure alignment and momentum across campaign lifecycles.
• Acting as a senior escalation point and solutions leader, navigating challenges with speed, accountability, and a "Care More" mindset that strengthens client trust and drives renewals.
• Independently managing forecasting, pipeline health, and performance tracking across your book of business, contributing to strategic planning and quarterly revenue targets.
• Providing informal mentorship to peers and cross-functional partners through knowledge sharing, account strategy collaboration, and best practice contributions.
• Traveling up to 40% to support executive-level client relationship development, in-person sales meetings, and industry-facing opportunities.
• Embracing and upholding Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.

Qualifications

• 7–10 years of experience managing strategic campaigns and enterprise client relationships, with a strong track record of individual quota attainment and client growth.
• Bachelor’s degree preferred.
• Technical Skills: G Suite, Intermediate Excel and PowerPoint; experience with Looker or similar data visualization tools is a plus.
• Effective communication skills, both written and verbal (candidates do a mock pitch as part of the hiring process).
• Demonstrated success leading internal/external conversations with high-profile brands and agency partners.
• Experience managing highly strategic enterprise-level accounts.
• Utilizing past marketing/project management experience to work with clients and internal partners to facilitate campaigns and share best practices to maximize results.
• Proven ability to align cross-functional stakeholders, influence client decision-makers, and drive outcomes across a complex sales cycle.

Benefits

• Competitive pay
• Flexible time off
• Benefits package (including medical, dental, vision)
• Employee Stock Purchase Program
• 401k match
• Denver office perks include paid parking, snacks, and occasional meals.

Company Description

Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.