• Responsible for the management of team members and Clients under the supervision of the VP, Meeting Services. • Responsible for achieving financial objectives by accurately forecasting hours for themselves and team members assigned and pass-through costs on assigned projects. • Responsible for leading a high volume of bureau business within and managing clients for logistics projects. • Partner with development as the SME in Speaker Bureaus and drive new builds of portals as needed for clients including workflows, dashboards, recommended reports and compliance gates. • Analyze existing business and make recommendations for streamlining and improvements to process. • Lead discovery meetings with new clients, gather client company guidelines and write recommended business rules and SOP for internal Team to follow. • Being responsible for strategic planning, organizing, and onboarding of live and high-quality virtual Speaker Bureau meetings with multimedia components. • Manage technology vendor Schedule and execute rehearsals to ensure all parties are prepared for success Attendee management and communication. • Offer guidance to clients and attendees with confidence as to the best format and meeting timings. • Supporting client on recommended recruitment materials and templates with program-specific information and coordinating submission and distribution for approval. • Ensuring the highest standards of quality control of client materials and, as appropriate, developing best practices protocols for project teams to facilitate such quality control. • Periodic conduct audits of executed meetings from all perspectives such as attendees, vendors, etc., and offering recommendations to reduce costs Ability to pull reports (Job usage, finance, or Portals) for team members cross-functionally.