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Senior Director, Operations

OperationsOperationsFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

$165K - $185K / year

Bachelor Degree10 yrs expEnglish

Job Description

• Develop and implement comprehensive operational strategies that support the company's long-term vision and goals • Lead initiatives to streamline processes, ensure quality, reduce costs, and improve overall operational performance • Build, develop, and lead a high-performing team of operations professionals • Establish key performance indicators (KPIs) and track progress to ensure operational objectives are met • Identify and mitigate operational risks, ensuring business continuity and compliance with relevant requirements • Oversee operational budgets, manage costs, and drive revenue growth

Job Requirements

  • 10-years’ experience running a multi-unit technical service delivery operation
  • Demonstrated success in a complex, fast-growing technical service environment
  • Experience in a lean service environment
  • Management experience in a matrixed regional/district reporting structure
  • Strong coaching and mentoring skills
  • Experience working under ISO 9001, ISO 17025 or similar quality management systems
  • Previous P&L and income statement responsibility for a multi-unit organization
  • Ability to travel up to 40% of the time required
  • Excellent interpersonal, communication, and management skills
  • High ethical standards

Benefits

  • Competitive compensation and benefits
  • Paid time off
  • Health insurance
  • Tuition reimbursement
  • Retirement plan
  • Stock purchase plan

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