Blizzard Entertainment

Dedicated to creating the most epic entertainment experiences... ever.

Social Campaign Operations Manager – Contractor

OperationsOperationsContractRemoteTeam 1,001-5,000Since 1994H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$97.2K - $179.9K / year

Bachelor Degree10 yrs expEnglish

Job Description

• Act as the primary operational authority for Social & Content across franchises • Establish and standardize scalable end-to-end social workflows • Identify structural inefficiencies and design durable process improvements • Create formal operating networks across franchises to ensure alignment and consistency • Own governance and discipline across Opal, Bit.ly, Sprinklr, Stronghold/DAM, and related tools • Regularly manage 1Password and global account access permissions • Establish and enforce security protocols across platforms and tools • Anticipate governance risks and implement preventative controls • Maintain strong relationships with platform representatives • Manage global social asset distribution processes, including channel creation and access enablement • Standardize best-practice documentation as platforms evolve • Oversee social operational execution for major events (e.g., BlizzCon) and publishing moments • Partner closely with franchise Social & Content leads on global run-of-show execution • Collaborate with agency to ensure strategy, analytics, and community managers have appropriate access, dashboards, and operational clarity • Maintain and evolve the cross-franchise reporting calendar (clarifying expectations, cadence, and launch needs)

Job Requirements

  • MUST have Marketing experience
  • 10+ years’ experience in Social Operations, Digital Operations, Marketing Operations, or related discipline
  • Recognized subject matter expertise in multi-platform social governance and publishing operations
  • Experience operating across complex, cross-franchise environments
  • Demonstrated ability to design and standardize scalable operational systems
  • Experience managing platform governance, security, and access controls at scale
  • Strong ability to operate independently with high discretion and limited direction
  • Demonstrated leadership across work groups; may oversee activities of others without formal people management
  • Advanced analytical and problem-solving skills
  • Exceptional cross-functional communication and stakeholder influence
  • High integrity and ability to manage sensitive platform and access controls
  • Bachelor’s degree required; advanced degree preferred

Benefits

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games,
  • A variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • Relocation assistance if required to move geographic locations for the job

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