We’re agog. That’s not just our name. It’s how we feel about a whole new form of communication that is quickly emerging. Agog: The Immersive Media Institute is helping creators and nonprofit leaders harness the power of extended reality (XR) technologies, like virtual reality and augmented reality, to open new avenues for empathy, understanding, and activism.

We believe these new tools can help put humanity on a trajectory to a better future. Our initial areas of focus include social justice and equity; high-impact storytelling; research, education, and outreach; and policy and ethics. Founded by Wendy Schmidt and Chip Giller and guided by an accomplished advisory board, Agog is poised for big impact as an ecosystem builder across the XR industry, the nonprofit sector, philanthropy, academia, and beyond. 

The Operations Associate supports the day-to-day operational functions that keep Agog running effectively. This role exists to ensure smooth execution of core processes across finance, vendor management, infrastructure, and team operations. The position plays an important supporting role in maintaining organizational systems, coordinating logistics, and improving internal workflows.

Reporting to the Operations Manager, the Operations Associate is an individual contributor role that works closely with all members of the Agog team and partners at Hillspire, including Finance, HR, and Legal. This role contributes to the overall health of the organization by ensuring operational tasks are executed accurately, efficiently, and with attention to detail.

• Support invoice tracking, processing, and documentation
• Maintain organized contract and vendor records
• Support vendor onboarding by collecting required documentation and completing contract data entry
• Help maintain data for financial management

• Coordinate logistics for recruiting processes, including maintaining Asana projects
• Support onboarding logistics for new hires (equipment coordination, documentation tracking, systems access)
• Maintain internal documentation and records in partnership with Operations Manager
• Ensure staff have access to necessary systems, hardware, and supplies

• Support the maintenance and organization of operational procedures and documentation
• Assist with CRM data entry and system upkeep
• Assist in tracking deadlines for recurring reporting and internal processes
• Track inventory of hardware and supplies
• Support occasional physical space needs (e.g., team gatherings, storage, hoteling)

• Support preparation of materials and logistics for team meetings and retreats
• Assist with vendor coordination for events and internal initiatives
• Contribute to special projects and emerging operational needs
• Support initiatives that promote inclusion, belonging, and team culture

• Experience in operations, administration, nonprofit support, or a related field
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Comfort learning and using new technology platforms
• Experience with tools such as Google Workspace, CRM platforms (Salesforce), and project management tools (Asana) or similar
• Proactive approach to problem-solving and willingness to take initiative
• Strong judgment and discretion in handling confidential information
• Commitment to excellent internal customer service
• Interest in Agog’s mission

This is a non-exempt position.