Empowering people to take control of health
Senior Staff Desktop Support Engineer
Location
United States
Posted
11 days ago
Salary
$116.6K - $194.4K / year
Job Description
Job Requirements
- 10+ years of experience managing enterprise endpoint engineering in large or multi-site global environments.
- Deep hands-on experience administering and engineering MECM/SCCM, including application packaging, OS deployment, baselines, and software updates.
- Experience leading teams or functioning as a technical lead, providing mentorship and escalation support.
- Proficiency includes designing and governing enterprise standards, SOPs, and lifecycle management processes.
- Hands-on experience managing macOS environments, including imaging, OS updates, and hardware lifecycle support.
- Strong troubleshooting experience across Windows OS, macOS, enterprise applications, hardware models, and desktop technologies.
- Experience with identity platforms (Okta, Entra ID), Agile/ITIL frameworks, or endpoint-related certifications (Microsoft, Jamf, ITIL) is a strong plus.
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
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