Disrupting the affordable housing industry by creating a safe, attractive, and respectable co-living environment.

Product Designer

Product DesignerProduct DesignerFull TimeRemoteTeam 51-200Since 2017H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

40 days ago

Salary

$100K - $115K / year

English

Job Description

• Designing Flows — Create member-facing experiences for screening, identity verification, and income verification • Integrating Systems — Shape UX around API-driven identity, income, and background verification services • Balancing Tradeoffs — Improve flows that balance conversion, trust, and fraud prevention • Cross-Functional Partnering — Collaborate closely with Product, CX, Data, Legal, and Engineering partners • Handling Edge Cases — Design clear, respectful experiences for failures, delays, reviews, retries, and denials • Clarifying Moments — Help members understand what’s happening and why during sensitive interactions • Designing Collections — Approach collections-related experiences with empathy, transparency, and dignity • Iterating Thoughtfully — Use research and data to identify friction, test improvements, and refine over time

Job Requirements

Complex UX Experience — Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments
Research Fluency — Strong instincts for combining qualitative research with quantitative data to guide decisions
Risk-Aware Design — Comfort designing experiences involving identity, income, money, verification, or fraud
API Understanding — Working knowledge of API-based systems and how latency, errors, and partial success impact UX
Clear Communication — Ability to translate complex requirements into simple, human-centered language
Systems Thinking — Strong understanding of how upstream design decisions affect downstream outcomes
Cross-Functional Collaboration — Proven experience working closely with Product, CX, Data, Legal, and Engineering
Pragmatic Judgment — A calm, balanced approach to tradeoffs between growth, safety, and fairness.