In this role (remote-first), you will be working with our programming team and project personnel in the development, testing, and implementation of our business process automation solutions, as well as providing development support to our customers post-implementation. Full stack development with JavaScript using Node.js and Backbone.js frameworks Modify data and update database structures for an SQL type database Review and complete assigned tickets while managing feedback loop as needed Utilize troubleshooting skills while providing technical support to customers via email and phone Ensure customer requests are acknowledged and resolved within SLA’s Debug reported issues within the application while testing and verifying changes Consistently update and manage GitHub branches and changes Utilize a Linux based operating system to manage and deploy application changes via Docker Contribute to product evolution and acquire new knowledge to improve support offering