• Perform insurance eligibility and benefits verification for next-day patients across multiple carriers • Confirm active coverage and accurately determine patient financial responsibility (copays, deductibles, coinsurance) for visits, procedures, and treatments • Obtain referrals and prior authorizations from primary care physicians and insurance companies • Navigate and utilize health plan portals and insurance platforms efficiently • Collect payments for telehealth visits when applicable • Communicate effectively with internal teams to ensure patient readiness and prevent delays, denials, or cancellations • Support general administrative and office-related duties as needed • Work collaboratively with other insurance verification specialists and on-site staff