• Design end-to-end web experiences, owning the full process from concept through launch. • Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking customer behavior, analyzing metrics, and running experiments—to validate and iterate on designs. • Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features. • Create simple, logical experiences that make complex workflows feel effortless. • Balance customer needs with business goals and technical constraints. • Make smart tradeoffs between speed, learning, and competing priorities. • Lead design reviews with external partners and build strong cases for design decisions.