• Actively seek out challenging company-wide opportunities and contribute to bringing clarity and insights to these complex issues. • Develop deep expertise across the entire platform • Take responsibility for specific design-driven projects that you proactively pursue. • Collaborate with the VP of Design to identify areas of work where your guidance and expertise are essential for achieving customer-focused success. • Work with Product owners and developers to create clear and compelling interfaces which meet the requirements of the user story. • Quickly prototype solutions to visual and interaction problems, create and “sell” North Star Projects. • Understand the users deeply across different segments through research, user insights and lead product design to drive measurable outcomes. • Validate product ideas through experimental design and research approaches. • Help your teams and the entire company develop empathy for our users and advocate for our users’ needs • Innovate and establish enduring, replicable patterns and systems that set new benchmarks for interaction within the company. • Collaborate with the entire design organization to ensure that the quality of craftsmanship and our design methodologies meet the high standards expected by our business and customers. • Work closely alongside the VP of Design and the Design Leadership Team to execute and shape the continuous development of the Design strategy. • Influence the Product strategies across our company in the process. • Collaborate closely with the R&D Leadership Team and General Managers (GMs) • Be the champion of new and up and coming design, innovation and interactive trends • Help choose new tools and processes for the team • Be an active mentor for designers, helping them build context, strong decision-making skills, and empathy for our users by providing feedback to help strengthen the team • Collaborating throughout the ServiceTitan organizational structure, bringing focus to key customer journeys across our lines of business. • Upholding exceptional craftsmanship in Product Design across the entire organization.