maserati of the main line

Join our team at Maserati of the Main Line and embark on a journey of growth and innovation.

Automotive Service Advisor

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

16 days ago

Salary

Not specified

No structured requirement data.

Job Description

Maserati of the Main Line is looking for an enthusiastic Automotive Service Advisor to join our team in Devon. This full-time remote position offers an excellent opportunity for individuals at the entry-level to develop their careers in the automotive industry while providing exceptional service to our clients. As an Automotive Service Advisor, you will play a vital role in enhancing customer satisfaction by effectively communicating with clients, understanding their service needs, and ensuring timely follow-up on their vehicle maintenance. Your contributions will help maintain Maserati's reputation for excellence and high-quality service. We offer a competitive hourly salary ranging from $20 to $30, along with comprehensive training and support to help you excel in your role and advance your career in the automotive field. Act as the primary point of contact for customers regarding their vehicle service needs Assess customer concerns and communicate them to the service team Provide accurate estimates for service and repairs Schedule appointments and manage service timelines efficiently Follow up with customers on service recommendations and ensure satisfaction Maintain detailed records of customer interactions and service history Assist in promoting service specials and products Ensure a welcoming and professional environment for customers

Job Requirements

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of automotive systems and repair processes is a plus
  • Proficient with computer systems and software
  • Excellent problem-solving abilities and attention to detail
  • Willingness to learn and grow within the automotive industry
  • Customer-focused attitude with a passion for delivering exceptional service

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