At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Per Diem Client Services Specialist
Location
United States
Posted
13 days ago
Salary
Not specified
No structured requirement data.
Job Description
Job Requirements
- High School Diploma/GED
- Must be 18 years of age OR older
- 2+ years of experience supporting clients, primarily via email with some phone interaction
- Proficiency with Microsoft Outlook and Excel
- Ability to work a per-diem or as-needed schedule between 8:00 AM and 8:00 PM EST. Candidates must have a flexible schedule and available to work up to 20 hours per week.
- Working knowledge of Health Savings Accounts (HSAs) and/or Flexible Spending Accounts (FSAs)
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
- Soft Skills
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational and time management skills, follow-through and the ability to multi-task and meet deadlines
- Adapt to change and can learn quickly and grasp new instructions easily
- Ability to work under pressure and respond with urgency
- Must exhibit flexibility to work various shifts/overtime when needed
- Tracking and trending of incoming issues
- Ability to write procedural documentation based on recurring issues
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Application Deadline
- This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
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