Myriad Genetics

We're a leading genetic testing and precision medicine company dedicated to advancing health and well-being for all.

Part Time Patient Advocate – Hereditary Cancer

Call Center RepresentativeCall Center RepresentativePart TimeRemoteTeam 1,001-5,000Since 1991H1B SponsorCompany SiteLinkedIn

Location

Utah

Posted

12 days ago

Salary

$42.5K - $48.9K / year

High School1 yr expExperience acceptedSpanishEnglish

Job Description

• Responsible for coordinating testing services for patients by reviewing test request forms and additional documentation. • Working with healthcare providers to complete the required documentation and sample submission. • Confirming insurance eligibility and benefit levels. • Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. • Employee will be on the phone approximately 60-80% of the time. • Independently manage assigned work and meet production and quality metrics. • Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. • Identify issues and trends and collaborate with your team and leadership to develop best practices. • Participate in the Quality Assurance plan. • Comply with applicable CLIA and HIPAA regulations.

Job Requirements

  • High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor’s degree.
  • Fluent in Spanish is preferred/encouraged.
  • Excellent interpersonal and communication skills.
  • Preference given to higher net typing speed applicants.
  • Excellent listening, transcribing, and self-review skills.
  • PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  • Able to manage several tasks simultaneously, often under pressure.
  • Excellent organizational and task management skills and professional judgment.
  • Enjoys problem solving and identifying patterns.
  • Hardworking individual who loves working on a team and supporting others.

Related Categories

Related Job Pages

More Call Center Representative Jobs

Call Center Team Lead

Bath & Cabinet Experts

Bath & Cabinet Experts is a Midwest based home improvement specializing in tub, shower, and cabinet remodels.

Call Center Representative12 days ago
Full TimeRemoteTeam 51-200Since 2019

Call Center Team Lead at Bath & Cabinet Experts confirming in-home sales appointments

United States

Contact Center Sales Agent

The Travel Corporation

We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years.

Call Center Representative12 days ago
Full TimeRemoteTeam 5,001-10,000Since 1920H1B No Sponsor

Contact Center Sales Agent guiding customers through vacation planning.

United States
$18 / hour
Call Center Representative12 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Call Center Representative for outpatient treatment of Opioid Use Disorders

Colorado
$19 - $24 / hour

Specialty Operations Pharmacy Technician 2

CenterWell

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. Cares for patients with chronic and complex illnesses. Offers personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. Part of Humana Inc. (NYSE: HUM). Offers stability, industry-leading benefits, and opportunities to grow yourself and your career. Employs more than 30,000 clinicians committed to putting health first. Provides flexible scheduling options, clinical certifications, leadership development programs, and career coaching.

Call Center Representative12 days ago
Full TimeRemoteTeam 1,001-5,000

The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The role involves performing varied activities and moderately complex administrative, operational, and customer support assignments. ...

United States